Frequently asked questions

What makes you qualified for the services you offer?

Aside from the Mold Assessor License and Mold Remediator License our professionals possess, we have been in the industry for over 30 years. Our owner, John Shippole has been specializing in the environmental remediation business and indoor air quality (IAQ) industry for over 30 years.

What guidelines do you follow in your processes?

Aside from the guidelines from organizations we got our licenses from, we also comply with all the applicable requirements of government health agencies including the Occupational Safety and Health Administration (OSHA), the Environmental Protection Agency (EPA), Center for Disease Control and Prevention (CDC), and Institute of Inspection Cleaning & Restoration Certification (ICRC).

What areas does ATP service?

We serve the following areas in Florida:

  • West Palm Beach
  • Palm Beach Gardens
  • Palm Beach Island
  • Wellington
  • Jupiter
  • Tequesta
  • Boynton Beach
  • Greenacres
  • Lake Worth
  • Delray Beach
  • Boca Raton
  • North Palm Beach
  • Royal Palm Beach
  • Hypoluxo
  • Boca Raton
  • Greenacres

Do you provide emergency service?

Yes, an emergency is the nature of our business. We are open 24 hours a day to respond to all your urgent service needs in Palm Beach County and surrounding areas.

What do water damage remediation services include?

Depending on your needs, our comprehensive cleanup and restoration include:

  • Water extraction
  • Drying and cleaning of furniture, upholstery, draperies, and other structures such as walls and floors
  • Returning things to their original positions
  • Setting aside repairable items for fixing. Those that are too damaged are recommended for disposal.
  • Monitoring the equipment for complete dryness and ensure their safety for use
  • Deodorization and sanitizing

What are the signs of mold growth?

Identifying mold growth and its type by sight are not possible. In the US alone, there is about 20,000 variety of mold and 2,000 of them can grow indoors. Only laboratory tests can identify the type of mold.

Can mold be prevented? How?

Avoiding the factors that encourage mold growth can help prevent their growth. Mold requires water and organic things such as wood, wallboard, and even dust to grow. To prevent the growth of mold, make sure leaks are fixed immediately, and materials that got wet be dried out within one or two days after getting wet. It is also good to keep the humidity to 60% maximum.

What does mold remediation service include?

Our professionally trained, licensed, and certified mold removal specialists inspect your place and identify the type of mold and analyze its cause. Once a comprehensive analysis has been performed, we then remove the identified toxic molds or fungi, etc. that can negatively affect human health by using a special solution that digests mold spores on contact and is designed to leave behind a safe, organic "barrier" which inhibits mold re-growth.

What is asbestos abatement?

Our process involves the identification of the toxic asbestos mineral and defining the extent of the problem. We then carry out the necessary steps to eliminate the threat of exposure, which could include options such as removal, repair, or encapsulation of materials or products in a structure. Our abatement procedures comply with strict regulations and include the following activities:

  • Prepare the work area
  • Setup of decontamination equipment and use of personal protective devices
  • Install safeguards around the abatement area.
  • Personnel decontamination procedures
  • Safe handling and disposal of asbestos waste

What results do you expect to get from indoor air quality testing?

We test samples to determine the presence of the following in your establishment or home: molds/fungi, particulates, volatile organic compounds, an allergen from dog, cat, cockroach, and dust mites, microbial volatile organic compounds, and formaldehyde.

Your specialist will then review the results with you and determine a treatment plan if needed.

What guarantee do you provide?

We guarantee our process to pass the air quality test. If the air quality test fails after the treatment, we will gladly retreat your property for free. For all other services, if you are not satisfied with the results of our work, the rework will likewise be on us.

How has your experience been with Covid-19 disinfection treatment?

Dealing with biohazards is something we have been doing for years. Disinfection service against the novel coronavirus has taught us tremendously a lot more for our business. We defer our process to those of our authorized health agencies and only use disinfectant products recommended by them that have active ingredients capable of killing many viruses and bacteria in effectively decontaminating an area.

I have other questions that weren’t discussed above. How can I reach out to you?

For other concerns, you may reach us out at (561) 337-0805 or send an email to and we’ll be glad to respond to your enquiries.